Privacy Policy

Australian Integrated & Management Services (AIMS)

AIMS is committed to protecting the privacy of individuals and handling personal information in a transparent and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Personal Information We Collect

We may collect personal information including, but not limited to:

• Name, job title, and company name

• Contact details such as email address, phone number, and postal address

• Information submitted through enquiry or contact forms

• Business-related information provided during communications

• Website usage data such as IP address, browser type, and pages visited

We only collect personal information that is reasonably necessary for our business activities.

2. How We Collect Personal Information

Personal information may be collected through:

• Our website enquiry and contact forms

• Email, telephone, or written correspondence

• Meetings, project discussions, or contractual engagements

• Cookies and website analytics tools

3. Purpose of Collection

We collect personal information for purposes including:

• Responding to enquiries and requests

• Providing engineering, consulting, and project services

• Managing client, supplier, and stakeholder relationships

• Improving our website and service delivery

• Meeting legal, regulatory, and contractual obligations

4. Use and Disclosure of Personal Information

AIMS may use or disclose personal information:

• For the primary purpose for which it was collected

• To trusted third-party service providers (e.g., IT, hosting, professional advisers)

• Where required or authorised by law

• With consent from the individual

We do not sell or trade personal information to third parties.

5. Data Storage and Security

AIMS takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure.
Information may be stored electronically or in hard copy and is protected through appropriate security measures.

6. Overseas Disclosure

Where personal information is disclosed to overseas recipients, AIMS will take reasonable steps to ensure that the information is handled in accordance with Australian privacy laws.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to collect non-identifiable information to improve user experience and website performance. Users can control cookies through their browser settings.

8. Access and Correction

Individuals may request access to, or correction of, their personal information held by AIMS. Requests should be made in writing using the contact details below. We will respond within a reasonable timeframe.

9. Complaints

If you believe your privacy has been breached, you may submit a complaint to AIMS. We will investigate and respond in accordance with applicable privacy laws.

10. Changes to This Policy

AIMS may update this Privacy Policy from time to time. Any changes will be published on our website.

11. Contact Us

For privacy-related enquiries or requests, please contact:

Australian Integrated & Management Services (AIMS)
Email: info@aimsservice.com
Phone:+61 (0) 469083959